1, Is DHL a u.s. company?
DHL is also known as Deutsche Post DHL Group the world’s leading logistic company. DHL is a German company. headquartered in Bonn, Germany. Famous composer Beethoven was born in this city. Although DHL is a German company, they are moving cargoes worldwide. They operate in over 220 countries and employ approximately 570,000 people worldwide
What is DHL?
DHL is a world-leading logistics company that operates in over 220 countries with employees of approximately 570,000 worldwide. DHL is a German-owned company, with headquarter in Bonn, Germany. DHL operates in the United States too with facilities in each major US city.
2, DHL’s 5 divisions
We all know DHL is a logistics company that moves cargoes. We do not know that DHL has 5 different entities and they handle different types of cargoes. You need to contact the individual divisions if you have questions about your package or cargo. Below are 5 DHL’s divisions
- Post & Parcel Germany
- DHL Express
- DHL Global Forwarding
- DHL Supply Chain
- DHL e commence
3, DHL Post & Parcel Germany
DHL Post & Parcel Germany is Europe’s largest postal company. This division handles letters, small parcels for both private and business customers. Post & Parcel Germany delivers roughly 49 million letters and 5.9 million parcels in Germany per business day.
4, DHL express
DHL Express division transports urgent documents and goods for both private and business from door to door. DHL Express currently serves more than 220 countries, with roughly 2.7 million customers worldwide.
If you ship documents or small items overseas, DHL express is the right choice. Below are 2 types of typical DHL Express delivery options:
- DHL EXPRESS 9:00 / 12:00 (Deliver next business day by 9 am or by noon)
- DHL SAMEDAY JET LINE / SPRINTLINE (Deliver same day)
DHL express rate site https://mydhl.express.dhl/us/en/ship/delivery-services.html
DHL Express Customer service 1-800-225-5345
5, DHL Global forwarding
DHL Global Forwarding only serves business customers. DHL Global forwarding operates worldwide, and they handle freight on a pallet, skids, or big projects. DHL Global forwarding can move your cargo by the ocean, by air, or by truck or rail.
DHL Global forwarding not only offers freight service but also broker service. For example, you need to import a good amount of product from China to the US, you can request DHL Global forwarding quote your freight and broker service together. Once your register your company account with DHL, DHL Global forwarding will pick up your cargoes from a place in China, transport them to the US, clear customs for you, their truck all way to the U.S. destination. The whole service is not cheap.
You can get a freight quote on these website https://quote.mydhli.com
DHL Global forwarding Customer service within the US and Canada 8004265962
6, DHL supply chain
DHL supply chain is a world-leading contract logistics provider. Besides standard logistics, the DHL supply chain also provides warehouse solutions, storage solutions, E-commerce fulfillment, package solutions, and other value-added services.
DHL supply chain has active service in 53 countries, has 1460 warehouses and offices, possess 14.8M square meters of storage space.
If you need extra work on your cargoes such as adding a label, storage in a place for a while, then you can contact the DHL supply chain. Below are the DHL supply chain’s 7 solution sectors
- Warehousing
- Transport
- Real Estate
- Packaging
- E-commerce fullfilment
- Service Logistics
- Lead Logistics partner
DHL supply chain website: https://www.dhl.com/us-en/home/our-divisions/dhl-supply-chain.html
7,DHL ecommerce
DHL eCommerce is one of five divisions that DHL has. DHL starts this division in 2019. DHL wants to divert its international parcel delivery operations in this new eCommerce Solutions division. This new division is aimed to provide high-quality solutions to customers in the rapidly growing e-commerce sector.
DHL ecommerce handles both personal and business freight. DHL ecommerce utilize local postal company such as USPS to finish last leg delivery.
If it is a personal item. You need to fill in the online short form to email customer service https://www.dhl.com/us-en/home/our-divisions/ecommerce-solutions/customer-service
If you are business. Customer service: 1-800-805-9306 you can also email: gmus-askcustomerservice@dhl.com
8, How long does DHL shipping take?
Where you are shipping from and to will affect the delivery time. Generally speaking, delivering to major cities take much less time than delivering to remote places.
The size and weight of your item also influence the delivery time. if the item is oversize or overweight that can not fit in an airplane, then this item has to move by ocean or truck, the delivery time is going to be much longer. DHL Express is very popular in shipping personal and business items. DHL Express normally takes 1-6 business days to ship internationally.
9, Where do DHL ship to?
DHL can ship your items world wild. DHL also handles US domestic shipments. DHL has a strong stand in international shipping but does seem less competitive than FedEx or UPS inside the US.
10, How Do I track DHL?
If you shipped your cargo through different divisions, it is better to contact an individual division to get a quick answer. You are going to need your tracking ID to track your shipment. I listed below DHL’s tracking website to track your shipments and also the link of different tracking ID samples for different divisions.
Definition of the last mile ( last leg) delivery: The final phase of the shipping process, when goods are moved from a freight hub to their delivery destinations
DHL incorporates local postal companies on top of their own transportation system to deliver packages. Local postal offices normally handle last-mile delivery for DHL. Sometimes you may need to check the local postal office to find out exactly where and when your package will deliver.
DHL Tracking website https://www.dhl.com/us-en/home/about-us.html
DHL Tracking label samples https://www.dhl.com/us-en/home/tracking/id-labels.html
11, Why did DHL leave the US?
DHL did not leave the US market. DHL owns hundreds of warehouses, offices all around the U.S. It seems to me that DHL’s focus is more on Europe and the international market and less on the US. DHL does have a footprint in the US but FedEx and UPS are more competitive in the domestic market. Besides FedEx and UPS, Check DHL’s price too, If you ship anything internationally. DHL might give you a better international rate, especially in European countries. Do not forget that DHL is a German company and headquarter in Europe.
Resources:
DHL Company website https://www.dpdhl.com/en/about-us/corporate-divisions/supply-chain.html
DHL supply chain https://www.dhl.com/us-en/home/our-divisions/dhl-supply-chain.html
